The ERRA Customers and Retail Markets Working Group meets in Tbilisi, Georgia

17/06/2019

The 2-day meeting on June 17-18 is hosted by the Georgian National Energy and Water Supply Regulatory Commission (GNERC). The ERRA Working Group members will discuss the following topics:

  • Consumer satisfaction surveys – scope of surveys, questions, methods
  • Market Monitoring Report
  • Current Status of the Common Gas Market in the Baltics and Finland
  • Supplier of Last Resort. Definitions. Clients. The Designation of the Supplier of Last Resort

On Day 2 during a half-day Workshop on Price Comparison Tools the following issues will be covered:

  • Web Design Best Practices and Recommendations
  • Planning for massive public outreach related to retail market opening
  • Developing communication strategies and best practices for PCT communications

More information here: https://erranet.org/single-event/erra-crm-wg-meeting-tbilisi-2019/ (available for ERRA members only)