2025 ERRA SURVEY - Liaison Officers' version

Thank you for your interest in submitting answers to the ERRA 2025 survey.

The exercise stems from the 2025-2030 ERRA Strategy which suggests collecting feedback and information from ERRA members in order to identify priority regulatory topics across ERRA regions, challenges in implementing regulatory policy and content relevance and prioritization - this way making sure that the programs offered by ERRA represent value and benefit to the member base.

The 2025 survey is divided into 5 versions - you have now accessed the Liaison Officers' version, which is specifically designed for ERRA points of contact persons.

Please read the questions carefully and provide the answers. The estimated time for the completion of the survey is 15-20 minutes. Please dedicate uninterrupted time, so that the answers could be consistent.

"*" indicates required fields

1. Personal information

Organization*

Title*

First Name*

Last Name*

Job Title*

E-mail Address*

2. Member section (information to ERRA)

2.1 Please indicate the current priority areas (within the next 12 months) for your organization: (ideally up to 5):*

2.1.A If 'other', please specify*

2.2 Please describe the additional interest areas of your organization in the mid-term (2-5 years), if any.

2.3 Please describe the anticipated legislative changes that are to impact your organization in the mid-term (2-5 years), if any.

Capacity of the organization to actively participate in ERRA’s activities

2.4 Do you think your organization participates in ERRA in full available capacity?*

2.4.A If 'other', please specify*

2.5 Please indicate any possible reason(s) that may prevent your organization from full commitment to ERRA activities:*

2.5.A If 'other', please specify*

2.6 If you observe constraints to active participation in ERRA above, is the situation in the near future (1-2 years):*

2.7 Please share your opinion about the preferred participation format for future ERRA events.*

2.7.A If 'other', please describe*

2.8 When it comes to participate in-person in a complimentary ERRA activity (e.g., meetings such as Committees, workshops) – how long does the internal approval take on average?*

Less than 1 week

2-3 weeks

Around 1 month

More than 1 month

2.8.A Please provide a comment to the in-person participation in complimentary ERRA programs, if any.

2.9 When it comes to participate in-person in a commercial (i.e paid ERRA activity such as training, or annual conference if registration fee is applicable) – how long does the internal approval take on average?*

Less than 1 week

2-3 weeks

Around 1 month

More than 1 month

2.9.A Please provide a comment to the in-person participation in paid ERRA programs, if any.

2.10 Is there any way ERRA could make the internal approval process for participation in our activities easier/shorter for your staff? Please describe.*

2.11 Please indicate what specific action(s) could ERRA undertake to facilitate the active participation of your organization, if any:*

Organising physical meetings/events in my country

Organising physical meetings/events in my region

Organising more hybrid meetings/events (no travel costs)

Raise the relevance of topics discussed/analysed

Raise the relevance of my organization (or region) in the Association

Offering financial support mechanisms for participation (e.g., packages, loyalty programs etc.)

Training courses more fitting with our priorities

Other

2.11.A If 'other', please specify*

2.12 Please describe what specific action or change could ERRA undertake to raise its relevance for your organization, if any.

2.13 Please indicate at least 3 cities that could be easily accessible for your organization for our upcoming events. Please DO NOT list your headquarter city.*

2.14 Would your organization be interested in hosting any future ERRA events (providing a meeting room either at their premises or at a hotel and possibly also catering)?*

2.14A1 If 'yes', what type of event would that be?*

2.14.A2 If 'other', please describe*

2.14.B If 'maybe', please provide a comment*

Interest in ERRA training programs

2.15 My organization's staff training needs are known and I am able to share topics of interest.*

Yes

The training needs are not known yet

2.15.A Please indicate your priority training needs based on the list below (ideally up to 5):*

2.16. Would your organization be interested in tailor-made programs for your staff (training course, workshop) arranged by ERRA?*

Note 1: ERRA organized several tailor-made programs for many organizations such as: World Bank, ERC of Thailand, NERC of Nigeria, SERA of Saudi Arabia, etc.
Note 2: Tailor-made programs are project-based and come with extra fee

2.16.A If 'maybe', please provide a comment*

3. ERRA Section (feedback on ERRA)

3.1 Please indicate ERRA activities that have proved the most useful so far for your organization:*

Training/Capacity building programmes

Technical meetings

Research/Benchmarking exercises and publications

Possibility to network with regulators

Other

3.1.A If 'other', please describe*

Feedback on financials

3.2 How do you assess the ERRA Membership fees?*

Note: the 2025 fees are as follows:
Full members – 4500 EUR; Associate Members – 3200 EUR).

3.3 How do you assess the ERRA Training fees?*

Note: example fees for 2025 programs are as follows (regular rates; early-bird rates are available):
Flexbility course (3 day; in person) - Full members: 1700EUR; Associate members: 2025 EUR (Non-members: 2350 EUR)
Summer School course (5 day; hybrid) - Full members: 1799EUR; Associate members: 2199 EUR (Non-members: 2499 EUR)

Feedback on specific ERRA activities - Technical Workshops

3.4 Do you have an opinion on the ERRA Technical Workshops?*

Example meetings are: Chairmen meetings, 2024 Communication workshop, 2024 Nuclear Energy Regulatory Forum, 2025 Cybersecurity of Energy Infrastructure

3.4.A How would you grade the ERRA Technical Workshops overall?*

3.4.B Please list the biggest strength*

3.4.C Please list the biggest weakness*

3.4.D How do you assess the practicality of ERRA Technical Workshops?*

Very practical

Sometimes practical

Not practical at all

Other

3.4.D1 If 'other', please describe*

3.4.E Please provide additional feedback or suggestions for improvement, if any. (ERRA Technical Workshops)

Feedback on specific ERRA activities - Annual Conferences

3.5 Have you ever attended the ERRA Annual Conference or the ERRA Energy Investment and Regulation Conference?*

3.5.A How would you grade the ERRA Annual Conferences overall?*

3.5.B Please list the biggest strength*

3.5.C Please list the biggest weakness*

3.5.D How do you assess the ERRA Annual Conferences offer?*

Rich offer with many interesting topics

Rich offer but without interesting topics or topics that repeat too often

Poor offer but with some interesting topics

Poor offer with no interesting topics

Other

3.5.D1 If 'other', please describe*

3.5.E Please provide additional feedback or suggestions for improvement, if any. (ERRA Annual Conferences)

Feedback on specific ERRA activities - Publications and Research

3.6 Do you have an opinion on the ERRA Publications and Research?*

In terms of their relevance, depth and quality

3.6.A What is your overall grade for ERRA Committee publications and research in terms of topics, quality, and depth?*

Available at:
https://erranet.org/member-activities/electricity-markets-committee/;
https://erranet.org/member-activities/energy-transition-committee/;
https://erranet.org/member-activities/gaseous-fuels-markets-committee/;
https://erranet.org/member-activities/customer-protection-committee/

3.6.B What is your overall grade for consultant-based ERRA Publications and research in terms of topics, quality, and depth?*

Examples are:
https://erranet.org/2024-grid-paper/;
https://erranet.org/erra-study-on-regulatory-approaches-of-electricity-tso-dso-network-tariff-structures/

3.6.C Please list the biggest strength of ERRA Publications and Research*

3.6.D Please list the biggest weakness of ERRA Publications and Research*

3.6.E Did any publication by ERRA prove useful for the daily work at the regulator?*

3.6.F How do you assess the ERRA Publications and Research offer?*

Many interesting and useful reports and research

Many reports and research but few that are useful

Not enough reports and research, but some of them are useful

Not enough reports and research and not enough useful

Other

3.6.F1 If 'other', please describe*

3.6.G Have you ever used the ERRA Tariff Database?*

Please refer to actual data access, NOT data submission

3.6.H Please provide additional feedback or suggestions for improvement, if any. (ERRA Publications and Research)

Feedback on specific ERRA activities - Non-technical meetings/programs

3.7 Have you ever attended a non-technical ERRA meeting/program?*

e.g., liaison meetings, women empowerment initiatives, cultural programs

3.7.A How would you grade the ERRA non-technical meetings/programs overall?*

3.7.B Please list the biggest strength*

3.7.C Please list the biggest weakness*

3.7.D Please provide additional feedback or suggestions for improvement, if any. (ERRA Non-technical meetings/programs)

Other feedback on activities

3.8 If you have any additional suggestions on how to develop ERRA activities, please describe below.

Feedback on ERRA Secretariat

3.9 Have you ever interacted with ERRA Secretariat?*

3.9.A How do you assess the work of the ERRA Secretariat overall:*

3.9.B Have you ever interacted with ERRA Secretariat IN-PERSON?*

3.9.B1 How would you grade the ERRA Secretariat during in-person interactions and activities?*

3.9.B2 Please list the biggest strength of the ERRA Secretariat during in-person interactions and activities.*

3.9.B3 Please list the biggest weakness of the ERRA Secretariat during in-person interactions and activities.*

3.9.B4 Any additional feedback or suggestions for improvement? (in-person interactions and activities)

3.9.C How would you grade the ERRA Secretariat in terms of their ability to assist in a quick and professional manner?*

3.9.D Please list the biggest strength of the ERRA Secretariat in terms of their ability to assist in a quick and professional manner.*

3.9.E Please list the biggest weakness of the ERRA Secretariat in terms of their ability to assist in a quick and professional manner.*

3.9.F Any additional feedback or suggestions for improvement? (ability to assist in a quick and professional manner)

3.10 Have you ever accessed the materials produced by the ERRA Secretariat?*

E.g., ERRA Newsletters (https://erranet.org/member-activities/newsletter/) Regulatory Stories of the Quarter, Periodical Reading Lists and other shared via email and social media.

3.10.A How would you grade the materials produced by the ERRA Secretariat?*

3.11 How would you grade email communications by the Secretariat?*

3.12 Any additional feedback or suggestions for improvement? (email communications)

3.13 Do you use those social media where ERRA is the most active?*

LinkedIn, X (formerly Twitter), Facebook

3.13.A How would you grade social media communication by the Secretariat?*

3.13.B Any additional feedback or suggestions for improvement? (social media)

3.14 How would you grade the ERRA Website?*

https://erranet.org/

3.15 Any additional feedback or suggestions for improvement? (ERRA website)

3.16 Any additional feedback or suggestions for the functioning and activities of ERRA Secretariat?

Overall satisfaction

3.17 Please state your overall satisfaction with ERRA membership as an ERRA Liaison Officer.*

This field is for validation purposes and should be left unchanged.