Evaluation of the ERRA Communication Training Course 2025

Dear Participant,

Thank you for participating in ERRA's Training Course: Communication strategies and Stakeholder Engagemnet in Energy Regulation. Organising educational program is a complex task, thus your evaluation and views expressed below are essential in improving future programs.

Please be as honest with your opinion as possible. You might want to check more than one answer where relevant. Also, please feel free to add your comments to any of the questions below. Thank you for your time!

Name(Required)

First Last

I. PROGRAM EVALUATION

1. Do you feel that you had sufficient information about the aims and content of the course?(Required)

Yes

Comment (please insert below)

Comment:

2. Did you receive sufficient technical information regarding the arrangements?(Required)

Yes

Comment (please insert below)

Comment:

3.1 Did you participate in any other non-ERRA course?(Required)

Yes

Comment (please insert below)

Comment:

3.2 If yes, how did that program compare with ERRA’s?(Required)

ERRA’s course was of lower standards

ERRA’s course was of higher standards

They were about the same standards

Comment (please insert below)

Comment:

I. PROGRAM EVALUATION

4. Do you feel the course was:(Required)

under-scheduled (not enough covered for the amount of time)

about right (the time allowed for an in-depth learning)

over-scheduled (too much work/information per given time)

Comment:

5. Did you find the subject material to be at a level:(Required)

too basic for you

comfortable for you

too advanced for you

mixed (some parts of the course were too basic while the others were too advanced)

Comment:

6. The most important thing you learned during this course was:(Required)

7. Please indicate how participation in this program will impact your daily work duties and responsibilities. (Please note topic and impact.)(Required)

III. COURSE INSTRUCTORS

8. Please list those instructors whose input was the most useful for you and let us know why:

9. Please indicate the usefulness of the topics in reaching the program objectives by using a scale of 5 to 1:(Required)

	5 (strongly agree)	4	3	2	1 (strongly disagree)
Principles of regulatory communication
Public Communication Basics
Top tips for leveraging mass media and social media
Energy policy communication: digital options for communicating energy policy
Best practices for public consultation workshops
The 4 Cs of good writing: Practical tips for better content
Case study presentation: Tariff increase communication in North Macedonia
Case study presentation: Communicating energy policy in Nigeria
Group work: Designing a communication campaign

10. Please evaluate Instructors by using a scale of 5 to 1:(Required)

	5 (strongly agree)	4	3	2	1 (strongly disagree)
Mr. Ardian Berisha, Course Director
Mr. Usman Abba Arabi, NERC Nigeria
Ms. Awele Okibo, Credo Advisory USA/
Ms. Marilyn Smith, ORENDA
Ms. Marina Uzunov, ERC North Macedonia

11. Please add any additional comments regarding the instructors.

IV. GENERAL QUESTIONS ON THE TRAINING

12. What were the strengths of the course?(Required)

13. What were the weaknesses of the course?(Required)

14. In your opinion, what would be useful improvements to the course?

V. GENERAL QUESTIONS

With the following questions we are trying to understand the decision-making mechanism of the organizations and by showing your answers below, you will help us improve the scheduling of our trainings.

15.1 How did you first hear about the training?(Required)

Social media

Marketing email from ERRA

ERRA Website

Via recommendation

Other, please describe

Comment:

15.2 When did you first hear about the training?(Required)

More than 4 months before the training

Between 1-4 months before the training

Less than a month before the training

15.3 What was the timing of the final decision (=commitment to pay the registration fee) to participate in the training?(Required)

Before the registration via ERRA website

In the same moment as registration via ERRA website

After the registration via ERRA website

15.4 When did you take the final decision/decision was made by your superior (=internal approval) to attend the training?(Required)

More than 4 months before the training

Between 1-4 months before the training

Less than a month before the training

16. What is your overall rating for this course (5 (great) - 1 (not satisfactory at all)).(Required)