Palestinian Electricity Regulatory Council (PERC)

• Joined ERRA in 2018

• Established in 2010

Responsibilities

• Legal basis/ mandate
• In line with the Law No. 13 (issued in 2009) of the General Electricity Law and upon the recommendation of the Council of Ministers, Mr. President of Palestine issued a decree (issued in February 2010) to appoint the members of the first Board of Directors of the Palestinian Electricity Regulatory Council announcing the start of reorganizing the electricity sector in Palestine.

• Responsibilities
• – Recommending tariff methodology and pricing
  – Recommend licence, regulations and guidelines
  – Setting service standards and KPI’s
  – Monitoring licenses compliance
  – Performance monitoring
  – Customer service satisfaction
  – Quality standards
  – Resolve disputes
  – Fulfil inquiries and provide transparent data

• Authorities
• • Independence: Independent institution.
• • Supervised by: Palestinian Cabinet.
• • Reports to: Palestinian Cabinet.
• • Appeal process: All the stakeholders of the electricity sector can appeal to the court against PERC’s decisions and PERC has clear procedures regarding to conflict resolutions.

Organisational Structure

• Internal Structure
• The Board consists of 7 members, including the Chairman, 4 of the members are representing ministries (Finance, Energy, Economy, Local Government) and the other members are representing private sector. All of them are nominated by the Cabinet and are assigned through Presidential Decree.

• Working Employees
• • Decision-Making Level: 7
• • Total Number of Employees: 13

• Budget
• Revenues for the budget deducted from licensing fees of the distribution companies.

Information will be available at a later stage.