State Electricity Regulatory Commission (SERC)

State Electricity Regulatory Commission (SERC)

Bosnia and Herzegovina

Sectors Regulated:

  •  Dj. Mihajlovica 4/II
     75000 Tuzla, Bosnia and Herzegovina
  •  +387 35 302 070

Regulatory Authority General Information

  • Joined ERRA in 2004
  • Established in 2003


  • Legal basis/ mandate
  • Law on Transmission of Electric Power, Regulator and System Operator of Bosnia and Herzegovina (Official Gazette of BiH 7/02, 13/03, 76/09 & 1/11).
  • Responsibilities
  • SERC has jurisdiction and responsibility over transmission of electricity, transmission system operations and international trade in electricity as well as generation, distribution and supply of electricity customers in Brčko District of Bosnia and Herzegovina. The SERC’s jurisdiction includes:
    – issuance, modification, suspension, revocation, and monitoring of and enforcing compliance with licenses within its jurisdiction,
    – regulating, approving and monitoring tariffs and tariff methodologies for transmission services, ancillary services and operation of the Independent System Operator (ISO), as well as distribution services and supply within the universal service (households and small customers) in Brčko District of Bosnia and Herzegovina,
    – issuance of rules and regulations within its competency, including revision and approval of market rules and grid codes, and terms and conditions for connection and access to network,
    – establishment, monitoring and enforcement of rules related to fair and non-discriminatory third party access to the transmission network,
    – monitoring and enforcement of conditions related to international trade in electricity, in particular ensuring that international technical requirements are met and adhered to,
    – establishing, monitoring and enforcing quality standards for electricity transmission and ancillary services,
    – coordinating and approving investment plans of the company for transmission of electricity, including the plans related to transmission network and the quality of the electricity transmission,
    – monitoring of the efficiency of mechanisms and methods securing the system balance between demand and supply of electricity,
    – consumer protection ensuring: fair and non-discriminatory treatment, high-quality services, competition and the prevention of anti-competitive activity,
    – resolution of disputes among system users, in accordance with regulatory powers and applicable State laws,
    – creation and maintenance of competitive markets when practicable, and prevention of any anti-competitive conduct,
    – approving mechanisms for dealing congestions of electricity transmission system capacities,
    – regulation of standards of service, codes of conduct and accounting requirements for licensees,
    – issuance of annual reports and other public information about the SERC.
  • Authorities
  • Independence: an independent and non-profit institution of Bosnia and Herzegovina (BiH).
  • Supervised by the Parliament of BiH.
  • Reports to the Parliament of BiH.
  • Appeal process the Court of BiH.

Organisational Structure

  • Organigram
  • Organigram: SERC BiH (2019)
  • Internal Structure
  • 3 Commissioners appointed by the Parliamentary Assembly of Bosnia and Herzegovina (BiH) for a 5 year term.
  • Working Employees
  • • Decision-Making Level: 3
  • • Total Number of Employees: 18
  • Budget
  • Is financed by regulatory fees paid by licensees.