Price Comparison Tools – new publication by the ERRA Customer Protection Working Group
The ERRA Customer Protection Working Group issued a Benchmarking Analysis on Available Price Comparison Tools (PCTs) among ERRA Members. These web-based applications enable customers to compare available offers by retail electricity /gas suppliers, as well get clear, comprehensive, and up-to-date information on electricity prices, supply contract duration, invoicing and other services related to electricity/gas supply.
The report is based on answers from 14 member regulators and aimed to detect availability and features of PCTs as prerequisite for efficient electricity and gas retail markets functioning.
ERRA would like to express its gratitude to the author of this publication, Martin Martinoski, MBA, ERC, North Macedonia and those ERRA members who provided input for this analysis.