Course Outline

The course is dedicated to the core responsibilities and activities of water utility regulatory authorities. Participants will gain knowledge on key economic concepts guiding the operation of the sector, the challenges faced by sector participants including the wider problems of water management, and the role of the regulator and regulatory models including best practices. A core theme of the course is tariff setting and approval by the regulator: theoretical lessons will be supplemented by case study examples and a tariff setting exercise. Sufficient time will also be dedicated to the role of performance benchmarking in regulation

Course Programme

Day 1: Water utility economics

The basic economic interrelations driving demand and supply are applied to drinking water and sanitation services. Since many regulators are also responsible for energy utilities and markets, regulatory synergies between the two fields will be explored and presented also via a case study. An off-class group assignment is launched at the end of the day.

Day 2: Principles and institutions of water utility regulation

In the morning the role of regulation and the functions delivered by regulatory authorities are covered, including licensing, price regulation, and monitoring. The role of public private partnerships is explored, illustrated by good practices as well as failures. The afternoon is dedicated to a regulatory case study and a game demonstrating the challenge of regulators posed by information asymmetry.

Day 3: Tariff setting

Of all the roles of the regulator, tariff setting and tariff approval are the most critical. A full day is devoted to introducing the principles of price regulation for water utilities as natural monopolies, the importance of cost recovery and its various interpretations, different tariff designs and their advantages and drawbacks. A country case study in the afternoon is followed by the presentation and discussion of the results of off-class group assignment.

Day 4: Performance benchmarking

One of the widely used methods by water regulators is benchmarking, helping them better understand the room for performance improvement at water utilities, as a basis for setting performance targets as well as an input to tariff calculations. Here again a case study is provided to enhance the understanding of how benchmarking is implemented in practice. In the afternoon “Hot topics” raised by training participants are discussed and reflected upon, before concluding the program with a final test.

For detailed agenda please contact the ERRA Secretariat

10 CER credits will be awarded to those participants who successfully completed the course. Learn more about ERRA Certified Energy Regulator Programme.


Course Instructors

Course Director:

Kis, András

Course Director; Senior Research Associate, Regional Center for Energy Policy Research (REKK), Hungary


Al Hinai, Abdulwahhab

Head of Legal Gas Network/Legal, OQ (National petroleum investment company), Oman

Nelkova-Chuchuk, Andrijana

ERRA Presidium Member, Commissioner, Energy and Water Services Regulatory Commission, North Macedonia

Kisvárdai, Gábor

Head of Secretariat of the vice-president for water services and waste regulation, Hungarian Energy and Public Utility Regulatory Authority (MEKH), Hungary

Rodrigues, Susana

Head of Quality Department, ERSAR (Water and Waste Services Regulation Authority), Portugal

Szabó, László

Director, Regional Center for Energy Policy Research (REKK), Hungary

Törőcsik, Ágnes

Research Associate, Regional Center for Energy Policy Research (REKK), Hungary

Ungvári, Gábor

Senior Research Associate, Regional Center for Energy Policy Research (REKK), Hungary


Tuition Fees:

  • ERRA Full Members: 800 EUR + 27% VAT
  • ERRA Associate Members: 960 EUR + 27 VAT
  • Non-ERRA Members: 1280 EUR + 27% VAT

Course Director's Video Invitation

Video invitation by
Mr. András Kis, Course Director, REKK

Course location



ERRA Secretariat’s Premises

Address: Logodi utca 44/B, 1012 Budapest, Hungary

List of hotels in the vicinity of the Secretariat.

The program is available to classroom and remote participants parallel. Thus, if you cannot travel to Budapest for any reason, you do not need to miss this unique technical learning opportunity, you can sign up for remote participation and enjoy having access to the learning materials and the world-renowned speakers.

Travelling to Hungary

The rules of entry to Hungary change in line with the prevailing epidemiological situation. For current rules, please visit


Please verify the visa requirements of Hungary by contacting the Hungarian Embassy in your country. The list of diplomatic missions is available here: The list of countries whose citizens do not require visas to enter Hungary can be found at

List of third countries, where a Schengen state issues visas on behalf of Hungary is available on this page:

In case you need an entry visa, please immediately contact the ERRA Secretariat! To prepare a visa invitation letter for you, please send us your passport copy and  indicate the Embassy where you are applying for the visa. 


ERRA Covid-19 Event Policy:

ERRA meeting and training participants shall meet one of the below conditions in order to be able to join physical events:

  • Be fully vaccinated and provide proof of COVID-19 vaccination in English language. 


  • Provide a maximum 48-hour negative PCR test result in English language.