Customers Sector UpdatesCustomers Sector UpdatesCustomers Sector UpdatesCustomers Sector Updates
  • About Us
    • What is ERRA
    • Organisation
      • Presidium
      • ERRA Secretariat
      • Strategic Advisory Board
      • Honorary Members
    • ERRA Members
    • Activity Reports
    • Vacancies
  • Member Activities
    • Electricity Markets and Economic Regulation Committee
    • Energy Transition Committee
    • Gaseous Fuels Markets and Economic Regulation Committee
    • Customer Protection Committee
  • Events & Trainings
    • Public Events & Trainings
    • General Information on Trainings
    • Internal ERRA Events
  • Knowledge Base
    • E-Library
    • ERRA Newsletters: Members’ News
    • Regulatory Stories of the Quarter
    • Conference Reports
    • Login
    • Register
    • My Account
    • Logout
✕
Customers Sector Updates

This section presents latest updates from ERRA Customer Protection Committee together with news on customer protection issues as provided by our members or partners.

ERRA Regulatory Story of the Quarter: The Evolution of the Energy Market Enforcement by ERO Czech Republic

Due to energy crisis of 2021 to 2022, the Energy ...

Read More

CP COM Report on Legal Actions and Processes of NRAs

The report provides valuable insights into the legal frameworks, administrative ...

Read More

ERRA Regulatory Story of the Quarter: RAAEY’s Digital Tools to Educate and Empower Consumers

Digitalization is transforming energy markets. Greece’s RAAEY leverages online tools ...

Read More

ACER Country Sheets: Market Monitoring 2023

The ACER Country Sheets present key metrics on retail electricity ...

Read More

CEER Report: Beyond the Crisis – Consumer Protection and Market Measures for Better Functioning Markets

The Council of European Energy Regulators (CEER) released its new ...

Read More

IREC Paper: Model Interconnection Procedures 2023 Edition

Interconnection is one of the biggest obstacles to the expansion ...

Read More

CEER Paper on Regulatory Frameworks for European Energy Networks 2023

The paper provides information on the existing flexibility related data ...

Read More

ERRA Regulatory Story of the Quarter: New Gas Monitoring Platform & AI Innovation Project at ANRE Romania

ERRA Regulatory Story of Q4 highlights the latest updates from ...

Read More

CP WG Report on New Phenomena in the Energy Markets

The report examines the regulatory landscape for energy prosumers, citizen ...

Read More

“Beyond the Crisis” – CRE France Symposium

Re-thinking the design of power markets with focusing on 1) ...

Read More

CP WG Report on Mitigating Impacts of Pandemic and High Energy Prices (2019 – 2022 Q1)

The report explores various regulatory and policy responses to pandemic ...

Read More

Press Release: ERRA provides financial support for Ukraine’s energy sector

The donation through the Ukraine Energy Support Fund will be ...

Read More
12
12

Share

Energy Regulators Regional Association (ERRA)

Logodi utca 44/B, 1012 Budapest, Hungary
+36 1 477 0456 (landline) | +36 70 392 5986 (mobile)
secretariat(at)erranet.org

Follow us

            

© ERRA 2025 | Privacy Policy | ERRA Events Policy

      We use cookies to ensure that we give you the best experience on our website. If you continue to use this site we will assume that you are happy with it.