Webinar Outline
As regulators we have been principally concerned with what our regulatory policies and decisions are and their impacts on the sectors we govern. However an equally important consideration is how we as regulators go about designing regulatory policy and undertaking regulatory decisions, especially the extent to which we keep stakeholders involved in our decision making.
The aim of the webinar is to equip regulators with practical instruments and recommendations to design their stakeholder engagement strategies, to make regulatory decisions more inclusive and as a result increasing the transparency and credibility of the regulatory decision-making process.
The webinar will feature distinguished speakers and regulators with direct experience in stakeholder engagement sharing international examples of best practice and case studies of practical challenges in effective stakeholder engagement.
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Agenda
Timings are indicated in CEST (GMT+2 – Budapest time)
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Opening remarks and Introduction

Nelkova-Chuchuk, Andrijana
ERRA Presidium Member, Commissioner, Energy and Water Services Regulatory Commission, North Macedonia
Presentation: Promoting transparency and public participation in energy regulation

Choueiki, Hisham
Principal Technical Advisor for International Programs, NARUC, USA
Questions and answers
Presentation: Communicating about rates

Melnykovych, Andrew
former Director of Communications for the Kentucky Public Service Commission, NARUC, USA
Questions and answers
Presentation: Social media communication

Melnykovych, Andrew
former Director of Communications for the Kentucky Public Service Commission, NARUC, USA
Questions and answers
Case Study Presentation: Use of Social Media for public consultation processes in Latvia

Jakobsone, Baiba
Head of Public Relations, Public Utilities Commission, Latvia
Questions and answers
Technical Break - 10 min
Case Study Presentation: An inclusive and robust stakeholder-engagement process in Georgia – Energy Media Club

Berikashvili, Ketevan
Press Speaker and Deputy Director of Public Relations department, Georgian National Energy and Water Supply Regulatory Commission (GNERC), Georgia
Questions and answers
Case Study Presentation: Regulatory Stakeholder Engagement in Oman

Al Zakwani, Qais
Executive Director and Member of Authority, Authority for Public Services Regulations (APSR), Oman
Questions and answers
Stakeholder Engagement in NESI: Successes and Pitfalls

Faloseyi, Michael O.
Assistant General Manager, Government External and Industry Relations, Nigerian Electricity Regulatory Commission (NERC), Nigeria
Questions and answers
Case Study Presentation: South Africa

Teljeur, Ethel
Managing Director, former NERSA regulator, LUNGISWA ENERGY, South Africa
Questions and answers
Roundtable Discussion

Nelkova-Chuchuk, Andrijana
ERRA Presidium Member, Commissioner, Energy and Water Services Regulatory Commission, North Macedonia