Customers

2024-04-08

CEER Paper on Regulatory Frameworks for European Energy Networks 2023

The paper provides information on the existing flexibility related data exchange that DSO's are involved with and identifies possible future involvement which also may require NRAs’ attention, while outlining some of the recent and ongoing developments at EU level.
2023-12-15

ERRA Regulatory Story of the Quarter: New Gas Monitoring Platform & AI Innovation Project at ANRE Romania

ERRA Regulatory Story of Q4 highlights the latest updates from ANRE Romania on Natural Gas Market reporting & Monitoring Platform and Online Tool for Changing the Supplier of electricity and natural Gas at the National Level (POSF) with AI Application.
2021-06-28

The ERRA Customer Protection Working Group prepared its first publication on the status quo of its members

22 regulators of the ERRA Customer Protection Working Group (CP WG) provided data to map their duties and powers, with emphasis on consumer protection, and to offer a quick glimpse into their retail markets of electricity and natural gas.